Description
This online Duty of Care course will deliver key knowledge to healthcare workers which can be used towards achieving the care certificate, this course can be taken as part of the Care Certificate: Full Package.
Learning Outcomes:
- Understand how duty of care contributes to safe practice
- Understand the support available for addressing dilemmas that may arise about duty of care
- Deal with Comments and complaints
- Deal with Incidents, errors and near misses
- Deal with confrontation and difficult situations
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