Giving and Receiving Feedback

Description

This course is aimed at all members of staff, designed to provide delegates with the skills and confidence to both give and receive feedback effectively to and from others in the organisation.

Learning Outcomes:

• Give feedback to others (manager, peers, and subordinates) in a proactive and effective way.
• Receive feedback from others, judge its validity and make decisions about what to do with the feedback.
• Use feedback skills to improve relationships